Right of withdrawal
This English version is a non-binding translation provided for your convenience. Only the German version is legally binding.
Information on the right of withdrawal
Right of withdrawal
Consumers have the right to withdraw from a contract concluded online within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
If you have ordered several goods in one order and they are delivered separately, the withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us
Noble Art Of Living
Vinzenz M. Ohme
Lorettostraße 9
40219 Düsseldorf
Germany
Email: info@nobleartofliving.de
Phone: +49 211 15845218
of your decision to withdraw from this contract by an unequivocal statement, for example a letter sent by post or an email. You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
This does not apply to the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
Please send returns to:
Noble Art Of Living
Vinzenz M. Ohme
Lorettostraße 9
40219 Düsseldorf
Germany
The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
For high-value goods, we strongly recommend a sufficiently insured return with tracking. You are welcome to contact us before sending the goods back so that we can suggest a suitable way to return them. Exercising your right of withdrawal does not depend on this.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Note on collection from our shop
For a contract concluded online, the statutory right of withdrawal also applies if the goods are then collected from our shop.
There is no statutory right of withdrawal for purchases concluded entirely in our shop. Taking back or exchanging goods is done purely as a goodwill gesture, if we expressly confirm this in the individual case.
Model withdrawal form
If you wish to withdraw from the contract, you can complete this form and send it back to us. Using this form is not obligatory.
To:
Noble Art Of Living
Vinzenz M. Ohme
Lorettostraße 9
40219 Düsseldorf
Germany
Email: info@nobleartofliving.de
I hereby withdraw from the contract concluded by me for the purchase of the following goods:
Ordered on:
Received on:
Name of consumer:
Address of consumer:
Date:
Signature of consumer (only if this form is sent on paper):